The client was, I believe, genuinely frustrated. He really didn’t want a web site for his business, but several of his larger customers expressed the desire for convenience of ordering from their desk. (Duh.) Sooo, the client reluctantly agrees. He calls us. We do the site. Nice and simple. But not without listening to him rant and rave about what a supreme pain in the ass this is going to be. He’s really feeling inconvenienced by his customer who will now make him check his email regularly. He’d rather answer the phone. He’d rather get a faxed order. Damn those customers who want to do business with him THEIR way. Change is such a bitch. And after I got done lecturing him, so am I.
Yes, there really are people out there who are like this.
We work with them every day. Hey, it’s a living.
Bless their hearts.
Tags: advertising, web site
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