We were a company of 12 at one time, and now we’re down to three, along with a team of brilliant freelancers who are at the ready. This is by my design. But every Monday morning, I look around and wonder …where’d I put that creative, anyway?
Big agencies have big teams to develop big ideas for big clients. But it’s all relative. Our small clients have much at stake: keep the doors open, sell stuff, make payroll, stay in business…just like “big” clients. And, they expect us to deliver a solid message that brings warm bodies through the door. Maybe our role is even more vital since these small companies depend on repeat, long term customers. They battle Super-WalMart and other Big Box Stores daily. Small businesses look for their niche and a way to survive. They look to us to make their message meaningful and effective.
Example: I have a mom and pop furniture store who is open only one night a week, closed on Wednesday and Sunday, (yeah, I said closed Wednesday) and open only 8am-5pm the other days. Yet, in spite of the way they force customers to conform to the way they do business, and with all the Big Box competition they have, they’ re still the ones to beat. I must be a genius.
When you’re as small as we are, time is the valuable commodity. There’s not a lot of time to bounce ideas, experiment a little, write, re-write and re-write again…not a lot of time to savor the process of making the work. While I get bored and frustrated with that one (long-time) client who wants the same “show and tell” TV, it works.
I got into the business over 27 years ago because of the creative process. I love being a real part of video projects, touching the many different aspects of making the work. But the “give and take”, “lets try this and if it doesn’t work lets try something else” days are long gone. In order to survive, we must churn out “new and different” as best we can because even in a small town, clients expect your best effort.
We’re open, but not on Wednesday or Sunday.
Only in Hooterville.